Table of contents:
By visiting Tapron.ie, you are accepting and consenting to the practices described in this Privacy Policy.
Why does Tapron require my personal
Mainly, we require your personal details to fulfil an order or customer service issue that you've requested. This is collected as part of our on-going business activities. For example, we collect your address from you during checkout, to ensure we are able to deliver goods to your requested location.
We store some personal details in order to communicate with you relating to our business activities. To inform you about deals, discounts, and offers on our product range. We only do this when you have actively consented for us to add you to our database.
We store your details for as long as is reasonably needed to complete the actions described above. For example, if you have purchased a product from us with a 15 year guarantee, we'll store your personal details for this period of time, so we can assist you during the guarantee period with any guarantee claims.
What personal data does Tapron collect?
The information you provide:
When you enter information into various forms on the Tapron site, we store it within our security systems to fulfil the request you have made. This data may include, but is not limited to: Your name, address(es), telephone number, email address, payment/card details, your business information.
Tapron does not sell on your details onto any third-party company. There are instances where we pass on your details to fulfil an agreed purpose, you can find further details of this below.
How secure is my personal data?
Information stored and processed by Tapron is secured to the latest industry standard, for example:
When you input your information on our website, we transfer your information to our secure servers via Secure Standard Layer software, known as SSL. We store your personal details on a secure server which utilise high-level security protocols. This is an industry standard and used by thousands of companies across the world.
Tapron does share your personal details with the service providers, this is to allow us to process your order or request you have made. The service providers list includes, but isn't limited to service providers who provide services such as:
- Card Payment Processing
- Delivery and Logistics
- Customer Service Software Providers
- Finance Providers
In the cases described, we ask these 3rd party service providers to maintain a set level of security and care with your personal details.
You are entitled to make a request to Tapron, sometimes known as a ;Subject Access Request ; which allows you to understand what personal details of yours Tapron holds.
In most cases, the reasons for processing data and types of data we hold have already been defined to you within this privacy policy.
Should you wish to contact us by email, please contact our us on cs@tapron.ie to enable us to quickly assist with your request.
What choices do I have?
As mentioned above, we do require your personal details to complete our primary function, delivering an order to you. You can, of course, choose not to share these with us but you may be unable to complete a purchase.
You can also make a request for Tapron to ;forget; your information, which means to delete all traces of you from our files and databases.
Should you wish to make a request, the best way to get in touch is by email, please contact us at cs@tapron.ie to enable us to quickly assist with your request. You can also choose to turn off ;Cookies; from within your web browser or block specific sites from capturing information using this method.
